Karen and Jo – Thailand to United Kingdom [March 2024]

March 22, 2024

My sister and I feel so grateful for the care and kindness our family have been shown be Flight Medic UK, repatriating our parents from Thailand.

The past seven weeks has been a living nightmare for us and we were feeling lost and desperate, until Jo made a call to Flight Medic UK and the lovely Nick called her back to offer assistance, Nick was so calm and most importantly to us he listened and understood, something that we have struggled with both here in the UK and in Thailand.

Constant updates and photos helped us to see “the end of the beginning”, we are so grateful. When they all arrived in the arrival hall we felt relief to see our parents so well cared for and they were the best hugs from Nick and Edson. Nick’s help didn’t stop there, his call to the GP surgery and emails, helped to get things moving here, our parents have been seen by emergency doctor at home and elderly care now involved, and referrals to hospital.

Thank you so much to all the team, we highly recommend your team and Flight Medic UK. Absolutely amazing company. We are so very grateful to you all.