If you are looking to arrange a repatriation or discuss other options for yourself, family or friend you may find our private clients page more helpful.
Our worldwide medical repatriation team are on hand 24/7, 365 days a year. Working with assistance and insurance industry clients to offer the most effective means of medical repatriations.
While working with our trusted partners, we are happy to take on all or parts of the mission planning. From talking to the hospitals, planning the routes or communicating with the loved ones. Our team is here to help.
The routes that we take will always be the most cost effective and medically safe. Whether this is by road, air or sea, we aim is to make our patients as comfortable as possible.
Using our industry leading technology, Black Box®, our UK registered health care team will ensure that the patients’ needs are met throughout. And they have direct access to our in-house senior medical team if needed. Therefore, you will always get the highest standard of care during your medical repatriation.
Our worldwide medical repatriation packages can include any of the following:
- Medical notes translation.
- Submission of airline specific medical clearance forms.
- Liaise with hospital teams.
- Arranging stretchers on board commercial aircraft, if required.
- Ensuring that medical oxygen is available on both the ground and in the aircraft.
- Organising the most suitable transportation requirements for our patient and family. This will always be the most clinically safe and cost effective option.
- Regular journey updates to insurance companies / friends / family by telephone, email or SMS.
We also, have more services available that we can tailor into your package, here.
Why Flight Medic UK?
Dedicated case coordination specialist
Each case will be assigned a dedicated case coordination specialist and every case is reviewed at all stages by our highly experienced in house medical team.
Know your clinician
We are proud to be able to send corporate industry clients a full resume of each health care professional on a case by case basis. Backed by our robust GDPR compliant policies, we generate this in real time, so you can be assured the information we send you will be up to date. Details such as a short resume, the clinicians national registration number and their photograph are all sent to you along with a list of their current qualifications.
Secure video consultation
We are developing a secure video consultation tool that will allow us to consult with patients and medical teams via a secure and simple to use video link. Globally accessible, these consultations will then be securely stored within our case management system, Black Box on our UK based servers, available for playback at any time.
These recorded consultations will be securely available to your own in house medical team, whilst still being located on our UK based and GDPR compliant servers. Indeed, your own medical team may wish to join our medical team for the same consultation.
At the centre of our organisation is Black Box® a custom designed and written cloud based application. We can allow our corporate clients access to specific elements of this to keep our communications with you secure and GDPR compliant without the requirement for VPN’s or additional security features.