Worldwide Medical Repatriation
If you are looking to arrange a repatriation or discuss other options for yourself, family or friend you may find our private clients page more helpful.
Our worldwide medical repatriation team are on hand 24/7, 365 days a year. Working with assistance and insurance industry clients to offer the most effective means of medical repatriations.
We work alongside trusted partners and we have extensive experience in the successful execution of all parts of the repatriation planning. Whether that be talking to the hospitals, translating medical notes, planning the geographical routes, assisting with hospital admissions or communicating with loved ones. Our dedicated team is here to help.
The routes that we take will always be the most cost effective and medically safe and all transportation needs are assessed on a case-by-case basis. Whether this is by road, air or sea, we aim to make our patients journey to their chosen destination as comfortable as possible.
Using our industry leading technology, Black Box®, our UK registered health care team will ensure that our patients’ needs are met throughout. In addition to this all our health care team have direct access to Flight Medic UK Limited’s in-house senior medical team who are readily on hand to provide additional support and care should this be needed. Our operational approach ensures that you will always receive the highest standard of care during your medical repatriation.
Our worldwide medical repatriation packages can include any of the following:
- Medical notes translation.
- Submission of airline specific medical clearance forms.
- Liaise with hospital teams.
- Arranging stretchers on board commercial aircraft (if required).
- Ensuring that medical oxygen is available on both the ground and in the aircraft.
- Organising the most suitable transportation requirements for our patient and family. [This will always be the most clinically safe and cost-effective option].
- Regular journey updates to insurance companies / friends / family by telephone, email or SMS.
We also, have more services available that we can tailor into your package, here.
Why Flight Medic UK?
Dedicated case coordination specialist
Each case will be assigned a dedicated case coordination specialist and every case is reviewed at all stages by our highly experienced in-house medical team.
Know your clinician
We advocate transparency and are proud to be able to send corporate industry clients a full resume of our acting health care professional on a case-by-case basis. Backed by our robust GDPR compliant policies, all resumes’ are generated in real time, so our corporate clients can be assured the information provided to them is up to date. Details such as a short resume, the clinician’s national registration number and their photograph are provided along with a list of their current qualifications.
Secure video consultation
We have developed a secure video consultation tool which allows us to consult with patients and medical teams via a secure and simple to use video link. Globally accessible, these consultations will then be securely stored within our case management system, “Black Box” on our UK based servers, available for playback at any time. These recorded consultations will be securely available to your own in-house medical team, whilst still being located on our UK based and GDPR compliant servers. We are also able to provide the facility whereby your own medical team can join Flight Medic UK Limited’s in-house medical team for the same consultation.
At the centre of our organisation is Black Box® a custom designed and written cloud-based application. We can allow our corporate clients access to specific elements of this to keep our communications with you secure and GDPR compliant without the requirement for VPN’s or additional security features.