Same Day Assist
An industry beating service
If you are looking to arrange a repatriation or discuss other options for yourself, family or friend you may find our private clients page more helpful.
With our Same Day Assist service we aim to get an English speaking UK registered health care professional to you or your family member of friends’ bedside the same day. Within Europe and North Africa.
Same Day Assist is not a same day medical repatriation. Instead, we send out a member of our team to help with the communication between the hospital, the patient, family members and if needed insurance companies. This will make the medical repatriation go as smoothly and quickly as possible, to get you home.
It is unlikely that we can provide a same day repatriation service because it will be unsafe. We will only escort our clients’ home when our medical team know the full extent of a patient’s injury or illness. That way we can provide the best care possible.
Our Same Day Assist is a new and exciting service seeks to speed up the communication process. Putting family members at ease. Our commitment to excellent communication ensures that you are kept in the loop at all times.
Some exclusions apply to our Same Day Assist service. In the main we can provide this service to most of Europe, as far as Egypt and North Africa. Please contact us for full exclusions and more details.
Why Flight Medic UK?
Dedicated case coordination specialist
Each case will be assigned a dedicated case coordination specialist and every case is reviewed at all stages by our highly experienced in house medical team.
Know your clinician
We are proud to be able to send corporate industry clients a full resume of each health care professional on a case by case basis. Backed by our robust GDPR compliant policies, we generate this in real time, so you can be assured the information we send you will be up to date. Details such as a short resume, the clinicians national registration number and their photograph are all sent to you along with a list of their current qualifications.
Secure video consultation
We are developing a secure video consultation tool that will allow us to consult with patients and medical teams via a secure and simple to use video link. Globally accessible, these consultations will then be securely stored within our case management system, Black Box on our UK based servers, available for playback at any time.
These recorded consultations will be securely available to your own in house medical team, whilst still being located on our UK based and GDPR compliant servers. Indeed, your own medical team may wish to join our medical team for the same consultation.
At the centre of our organisation is Black Box® a custom designed and written cloud based application. We can allow our corporate clients access to specific elements of this to keep our communications with you secure and GDPR compliant without the requirement for VPN’s or additional security features.