We all know how dry some training sessions can be and this is something that Finance and Governance Director, James Buck, and Chief Flight Nurse, Jill Pritchard, are well aware of. They made a conscious decision to change that at the recent Flight Medic UK training day.
Jill started the day with a team exercise but blindfolded! Delegates are split into two teams and everyone is blindfolded. The challenge begins with a piece of rope in a figure of eight placed in front of them, then, whilst always having two hands on the rope, get themselves into a square. All within 20 minutes! This immediately bonded the group and promoted the positive and open culture that Flight Medic UK prides themselves on.
James Buck, Finance and Governance Director said “We had a mixture of experienced aviation clinicians and newcomers to the company. Jill put them through their paces to understand the clinical considerations that are required for commercial repatriation. We could have started from scratch but we find this approach demeaning considering the experience the team has.”
The whole day was a mixture of workshops, practical exercises, videos and short lectures to demonstrate the human factors in healthcare – a fairly new concept. To finish the day there was a discussion about situational overload and Jill explained that in an aircraft emergency the crew are likely to approach the medical repatriation team for assistance. An exercise developed by NASA was used to demonstrate how one person’s brain is great but two are even better. This was a brilliant summary of everything we are about and a fantastic message to finish the training with.
Our training days are about giving the team the tools to operate in a different environment, recognising their own skills and applying this to our environment. With the feedback and input from medical professionals of all levels, we have completed the development of the communication flipbook, patient information leaflet and Black Box cloud-based case management and HR system and have successfully used these on recent repatriation missions. These have helped the organisation to take a huge step forward in getting instant feedback from our teams.
We have already started planning our next training day and can’t wait to see both old and new faces helping take the next steps in delivering world-class air medical care.
For more information see: AirMed&Rescue